Clients Blackbox
The real return on your marketing

What a client is really worth

The quick annuity commission, and the AUM fees that keep paying for years, from one client on one month of spend.

What you spend on marketing All-in
$/ month
$0$150k$300k
All-in means everything you pay us: the ad spend plus our fee. So every number below is what it really costs you, nothing hidden.
Where your clients come from
Cost per appointment All-in
$
The ad spend plus our fee, for each booked call.
How many show up
%
Of the calls booked, how many actually happen.
How many become clients
%
Of the calls that happen, how many sign.
Time to close Actual
months
Your real average, first call to signed. Not the best case.
About the time to close

This is the real average from a prospect's first call to the day they sign, not the number you'd hope for. If some sign in 60 days and others drag out to 180, your true number is in the middle, use that. It doesn't change what a client is worth. It only changes when the money shows up, which is why the annuity commission lands a few months out, not on day one.

What a client pays you
Money a client brings
$
The assets a typical client hands you to manage.
Your fee
% / yr
What you charge on those assets each year.
How long they stay
months
About 17 years for a 60-year-old.
Gross margin
%
The share of each fee you keep after the cost to serve.
What gross margin means

You don't pocket the whole fee. Gross margin is what's left after the direct cost of serving that client, your advisors' and team's time on their account, the software and support tied to them, but before rent, marketing, and your own pay. At 75%, every $10,000 in fees leaves about $7,500 to cover everything else and turn into profit. We use the margin, not the full fee, because that's the part that's actually yours to keep.

Why they stay 200 months

That's a 60-year-old client kept at about 94% a year. Roughly 3% leave on their own, and age and the handoff of money to heirs add a few more points, so about 6% of clients lost a year, which comes out to ~16.7 years. It's on purpose shorter than how long a 60-year-old actually lives, and it assumes the money never passes to the next generation, so it doesn't oversell. Change the number above and the years update with it.

The annuity
Moved into an annuity
%
How much of a client's money you move into an annuity.
Commission
%
What you earn, one time, on the amount moved.
Moved after they sign
months
How long after signing before you move that money over.
What one client is worth
the profit you keep, over the whole relationship
Fees that keep coming
Annuity commission
The quick money
Over a client's lifetime
What a client is worth vs what they cost
Your AUM keeps paying
Every client keeps paying their fee year after year. Drag the window to watch it stack up.
months
12 mo36 mo60 mo
Yearly fee income built
Annuity commissions
Total profit made
These are projections from past results, not a promise. What a client is worth is the recurring AUM fees plus the one-time annuity commission, counted as profit after margin, and it leaves out market growth on the money, so the real number is likely bigger.